Salesforce Training at Eduva Tech

• Introduction
• Cloud Computing
• Classification of Cloud Services
• PAAS(Platform As A Service)
• SAAS(Software As A Service)
• IAAS(Infrastructure As A Service)

CUSTOMER RELATION MANAGEMENT:

• CRM functionalities, Products of SF, log in to SF page
• Sales Architecture, Accounts, Contacts, Leads, Cases

CUSTOMIZATION OF UI

• Create Custom Profiles and Users
• Custom Objects & Custom Fields & Custom Tabs
• Customizing Relationships, Formula fields, and Roll-up
  summary fields
• Customize page Layouts, Records Types
• Record Types & Business Processes
• Use Field Level Security

SECURITY & ACCESS

• Set Organization-Wide Defaults
• Role Hierarchy, Public Groups, Queues, Permission Sets
• Sharing Rules

WORKFLOW

• Define Workflow
• Set up workflow rules
• Setup workflow tasks & Email Alerts & Field Updates
• Time dependant workflows

PROCESS BUILDER

• Limitations in Workflow Rule
• Automation via Process Builder

APPROVAL PROCESS

• Plan Approaches using workflow
• Use the approval wizard – standard vs. jump start
• Create workflow approvals

• Data Types (Primitive Data Types,
  subject Types)
• Writing Anonymous Blocks with
  Apex Data types
• Use DML Statements
• Sample Programs using the above
  concepts

COLLECTIONS:

• Types of Collections
• Creating an Apex Class
• Calling a Class Method

QUERY TO DATABASE:

• subject Relationships
• SOQL, SOSL, Apex Sharing

TRIGGERS:

• Trigger Events, Trigger Syntax, Trigger Context Variables
• Context Variable Considerations, Bulk Triggers
• Sample Programs using above concepts(using maps and sets in the Bulk Triggers)
• Order of Execution
• Governor Limits

DEPLOYMENT (TESTING APEX):

• Development overview (Understanding Testing in Apex)
  Annotations
• Testing Examples

ASYNCHRONOUS PROGRAMMING:

• Batch Apex
• Schedule Apex
• Future Methods
• Queueable Apex
• Flex Queues

CASE & LEAD MANAGEMENT:

• Web to cases
• Web to Leads
• Case Assignment rules